3.6.08

stupid customers

Since I work in a Deli at a grocery store, I work with customers a lot. I deal with hundreds a day. Most of them are polite, know what they want and thank me when they're done. Then there are those who come up to the counter for ice cream and ask the dumb questions: "What sizes do you have?" "What flavors of ice cream?" etc. And, I have to explain these. I get used to those customers, and in their defense I guess some places have different flavors. But then there are the really stupid ones. I'm sure you know who I'm talking about. See, by our ice cream machine we have two registers, so when it gets really busy two people can be helping people with ice cream at the same time. But sometimes there's only one person down there, and of course a line forms at one of the registers. Then, someone gets a 'brilliant' idea: "Why not start a line at the OTHER register, thus pushing myself to 1st place? Those people HAVE to help ME next, because I'm first in line!" The problem is, of course, only one person is down there, (usually me) and I haven't discovered how to be in two places at once (if anyone knows this secret, it would be greatly appreciated!). So, the customers get irritated because they aren't getting helped yet, I'm getting irritated because I have to remember where they are in the other line (so that I do help them based on when they got there), then the people who would have been behind them get irritated because hey, they were next in line. In short, if there's only one person there, don't form another line, otherwise you might just find yourself tied up and shot (with rubber bands, of course). Tune in next time for more stupid customer stories, AKA ways to irritate that person behind the counter!

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